Must Read for HyCD Publisher for PC

Following are helpful hints and fixes for common questions:

Question:  I am getting Bad Host ID error. What do I do?

Answer:  Bad Host ID can be caused by two potential problems:
1. You run Register on one system to generate the password request and run the software with the password on a different system.
To fix this: Please run Register on the system you will be running the software.

2. You are not using the correct version of Registration Code that matches your version of the software.
To fix this:
If you are running the latest version without upgrading to version 6.X, please upgrade first,    or, continue to run your older version with your existing Registration Code.

Question:  What CD Recorders do you support?

Answer:  Our new CD recording engine will support all of the new recorders including Yamaha and Plextor.  It also has a self configuration capability to support future recorders.

The best way to check and see if the software and hardware combination will work for you is to download our software and activate the 10 day eval.
 

Question:  I can not autodetect my new CD recorder, what should I do?

Answer: Our software is incompatible with EZCD because EZCD will take over the drive and does not release it to our software.
So if you wish to use Publisher, you must de-install EZCD, Direct CD or similar products.

Question:  I can not find my Registration Code, how can I upgrade?

Answer: Your Registration Code is your proof of purchase.  We do not keep it for you.Please find it so that you can purchase upgrade.

You can download the software and begin to use it right after your purchase, or you can order a CD and have it shipped to you.

Question:  I recorded a CD but it is unable to read back?
Answer:
1. Please use a CD-R rather than CD-RW disc because most UNIX CD readers can not read back CD-RW discs.
2. Please use a standard supported CD reader to read the CD-R. Do not use the CD-RW drive as a CD reader because most CD-RW drives only support reader function for PC, not for UNIX.
3. Since you are in a multi-user multi-processing environment, would you try:
   a. Src=File List, Dest=Image File, record
   b. Src=Image File, Dest=CD-R, record @ 2X
This way, we try to elimiate any possibility of Data Under-run.

Hint: In the Server environment, depending on how busy your I/O  port is, you should be able to record at 2X using Image On-the-Fly; 4X-8X using Image File, 12X using Virtual Disk.

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